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What is a Runner? 

A Runner is a volunteer who wants to make people feel safer by being ready to help others if they activate their Sirène. 


What is your job as a Runner?

When a person near a Runner activates their Sirène, a loud notification will be sent out to the nearest Runners through the Sirène app, that this person needs help and their exact location. A Runner then has the option to press "YES" or "NO" to help. Both are perfectly fine.
If a Runner presses "YES" to help, they will receive directions to the person.
A Runner's most important task is to create safety.


Are Runners verified?

Yes, they are! When you download the app and create a profile, you will be verified and stored in our system.


What does it take to be a Runner?

You don't need to be a former police officer, be a good runner or even be in the best shape of your life to be a Runner - the most important thing is that you make the person who needs your help feel safe.


How old do you have to be to be a Runner?

For legal reasons, you must be 18 years old to sign up as a Volunteer Runner and 15 years old to receive a message for help from a Runner Connection.
Anyone over the age of 18 can become a Runner. 


What is the difference between a Volunteer Runner and Runner Connection?

A Volunteer Runner is someone who wants to help anyone who needs it. A Runner Connection is someone who only wants to help their own contacts. A Volunteer Runner receives a message for help based on geographically limited distance, whereas a Runner Connection receives a message for help regardless of geographical distance.


How do I sign up as a Volunteer Runner?

You sign up as a Volunteer Runner by downloading the app "Sirène Personal Safety Device" in either App Store or Google Play. Create your profile by following the steps in the app. You will automatically become a Volunteer Runner when you download the app.


How do you create a Runner Connection?

You can only create a Runner Connection by receiving an invitation from someone in your network. In order to receive the invitation and then either accept or decline it, you must have downloaded the app and created a profile beforehand. You will then see three different categories in the "Runners" tab. The ones under "Connections" are your Runner Connections. You can add more Connections by pressing "+" in the right corner.


Where and when can you be alerted as a Runner?

You can be alerted as a Runner wherever you are and at any time of the day or night. Remember, it's ok not to always be able to help - if you know in advance that you will be unavailable for a period of time, you can turn off your Runner status in the menu under "Change Runner status".


How do you get to the informed location and what do you do when you arrive?

It's entirely up to you how you choose to get to the informed location. It can be a run, a bike ride, a scooter or a car. Whatever is easiest and fastest. When you arrive at the location, your most important task is to make people feel safe. It could also be that the person who has activated their Sirène needs a hug or to be safely escorted home.


What do you do if you can't help when you receive an alarm?

If you are unable to help, simply tap "NO" to help in the Sirène app. Remember that it's ok if you don't always have the opportunity to help. If you have pressed "YES" to help but are unable, you can always press "Cancel mission" in the app.


Do you have to own a Sirène to be a Runner?

The answer is no - but to make a difference as a Runner, you need to download our free app, "Sirène Personal Safety Device". You can own a Sirène and be a Runner, as we encourage everyone to help each other. The bigger the community, the more likely it is that help is just around the corner.

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